Free90 days*
FREE EVALUATION
Try all our features for free. This is a great starting point to test our platform and see fits for your business.
|
$99month
THE BASICS
If all you need is a single customer and agent/bot integration, then is plan is all you need.
|
$399month
PROFESSIONAL
Go beyond the basics. This plan is great for small businesses that need more than a just a few channels.
|
--Contact Us
PREMIUM
If you want it all, this packages gives your full access to everything. A perfect fit for medium size businesses.
|
--Contact Us
ULTIMA
Having it all is great but you need scale at an enterprise level. Contact us to increase your demands
|
|
---|---|---|---|---|---|
CONVERSATIONS | |||||
Conversations per month | 100 | 600 | 6,000 | 60,000 | Contact Us |
Extra conversations (each) | -- | 0.025 | 0.015 | 0.015 | Contact Us |
INTEGRATIONS | |||||
Channels | All | 2 | 6 | All | All |
Customer Integrations | All | All | All | All | All |
Direct Integrations | -- | 1 (per source) | |||
Agent Integrations | All | All | All | All | All |
Bot Integrations | All | All | All | All | All |
CRM Integrations | All | -- | 1 | All | All |
Webhooks Integrations | Any | -- | 1 | All | All |
API Access | |||||
CONVERSATION PIPELINE | |||||
Open Hours | |||||
Fixed Commands | |||||
Response Commands | -- | ||||
External Commands | -- | -- | |||
Keyword Spotting | -- | ||||
Language Translator | -- | -- | |||
Sentiment Analysis | -- | -- | |||
Pipeline Plugins | -- | ||||
Bring your own datastore | -- | -- | -- | ||
CONVERSATION HISTORY | |||||
Data Retention | 7 days | 14 days | 90 days | 180 days | Contact Us |
Data Extraction (API) | -- | ||||
Data Residency | US | US | US or Other | US or Other | US or Other |
Data Encryption | -- | Available | Available | Enabled (+BYOK) | Enabled (+BYOK) |
ACCOUNT & SUPPORT | |||||
Support | Email, Chat | Email, Chat & Phone | Email, Chat & Phone | ||
Guidance | Documentation Available | Documentation Available | Expert Q&A Session | Expert Q&A Session | Expert Q&A Session |
Assigned Account Manager | -- | -- | |||
Issue Response Time | -- | 24-48 hours | 24 hours | 4-8 hours | Contact Us |
Term | 90 days* | Monthly | Monthly | Contact Us | Contact Us |