Free90 days*
FREE EVALUATION
Try all our features for free. This is a great starting point to test our platform and see fits for your business.
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$99month
THE BASICS
If all you need is a single customer and agent/bot integration, then is plan is all you need.
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$399month
PROFESSIONAL
Go beyond the basics. This plan is great for small businesses that need more than a just a few channels.
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--Contact Us
PREMIUM
If you want it all, this packages gives your full access to everything. A perfect fit for medium size businesses.
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--Contact Us
ULTIMA
Having it all is great but you need scale at an enterprise level. Contact us to increase your demands
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| CONVERSATIONS | |||||
| Conversations per month | 100 | 600 | 6,000 | 60,000 | Contact Us |
| Extra conversations (each) | -- | 0.025 | 0.015 | 0.015 | Contact Us |
| INTEGRATIONS | |||||
| Channels | All | 2 | 6 | All | All |
| Customer Integrations | All | All | All | All | All |
| Direct Integrations | -- | 1 (per source) | |||
| Agent Integrations | All | All | All | All | All |
| Bot Integrations | All | All | All | All | All |
| CRM Integrations | All | -- | 1 | All | All |
| Webhooks Integrations | Any | -- | 1 | All | All |
| API Access | |||||
| CONVERSATION PIPELINE | |||||
| Open Hours | |||||
| Fixed Commands | |||||
| Response Commands | -- | ||||
| External Commands | -- | -- | |||
| Keyword Spotting | -- | ||||
| Language Translator | -- | -- | |||
| Sentiment Analysis | -- | -- | |||
| Pipeline Plugins | -- | ||||
| Bring your own datastore | -- | -- | -- | ||
| CONVERSATION HISTORY | |||||
| Data Retention | 7 days | 14 days | 90 days | 180 days | Contact Us |
| Data Extraction (API) | -- | ||||
| Data Residency | US | US | US or Other | US or Other | US or Other |
| Data Encryption | -- | Available | Available | Enabled (+BYOK) | Enabled (+BYOK) |
| ACCOUNT & SUPPORT | |||||
| Support | Email, Chat | Email, Chat & Phone | Email, Chat & Phone | ||
| Guidance | Documentation Available | Documentation Available | Expert Q&A Session | Expert Q&A Session | Expert Q&A Session |
| Assigned Account Manager | -- | -- | |||
| Issue Response Time | -- | 24-48 hours | 24 hours | 4-8 hours | Contact Us |
| Term | 90 days* | Monthly | Monthly | Contact Us | Contact Us |